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Hotels.com not only provides a broad range of accommodations but also offers various features to enhance the customer experience. The platform allows for filtering options based on price, location, guest ratings, and amenities to help users find the perfect stay. Their mobile app offers a streamlined booking experience, with access to app-only discounts and last-minute deals. Hotels.com also offers price matching, ensuring travelers get the best value. The platform is available in multiple languages and currencies, making it accessible for global users. Their 24/7 customer service ensures support throughout the booking process and stay.